Have you ever heard someone say that they don’t have the time to get their vehicle repaired so they take a cab to work daily. You might think it’s sheer laziness, but maybe it isn’t. For someone who works Mondays to Saturdays from 9am to 6pm, with another two to three hours spent commuting to and fro work — especially if you live in a metropolitan city — evenings leave little or no time to do anything — let alone getting your two wheeler repaired. And who wants to do chores on Sunday — the one day when you finally get to rest and spend time with your family. Wouldn’t it be nice if someone could just come to your home and fix your vehicle? Imagine if that someone is your vehicle insurance provider. Looks like your wish has been heard. You would be surprised to know that your two wheeler insurance policy not only protects you financially in the event of an accident but also provides you services such as on-the-spot vehicle repairing. So how does this work? Let’s consider an example.
Mr Doshi was driving to home from work when his bike collided with another vehicle. His two wheeler was damaged, but he didn’t have the time to drive it to a garage. Mr Doshi, who was accompanied by a friend, was suggested by him that since he did not have the time to drive the bike to a garage, he should contact his two wheeler insurance provider, which would be able to offer some resolution. Mr Doshi made the call and explained the problem to his vehicle insurance provider. The executive from the bike insurance company informed him that someone from a garage near his home would call him in a few minutes to understand the extent of the damage to the vehicle. As promised, Mr Doshi received a call almost immediately from a motor mechanic to understand the situation. Mr Doshi emphasised that he wanted to get his bike repaired urgently as he was going on a road trip with this friends the next day. To Mr Doshi’s surprise, the mechanic reached his home within a few hours. What surprised him further was that the mechanic had bought his kit and spare parts along, and therefore he would be repairing the bike right then and there. Even as he repaired the two wheeler, the mechanic clicked pictures of the damaged vehicle and sent them to the vehicle insurance company, that verified the claim and calculated the liability on Mr Doshi. So, while his two wheeler was being fixed, the vehicle insurance company calculated the difference Mr Doshi would have to pay to since it was a cashless claim. To Mr Doshi’s delight, the process took three hours from end to end. Mr Doshi was thrilled by the service offered by his bike insurance provider. What’s more, his motor insurance company also informed him that they also fix the windscreen glass of vehicles at the customer’s place through various service partners. This news certainly excited him, as he wasted a lot of time getting the windscreen of his car replaced a few weeks ago.
Only buying a two wheeler insurance policy is not enough. If you want to make the most out of your bike insurance policy, such as in the example provided above, you should buy a policy that suits your requirements. Here are some tips to keep in mind while buying two wheeler insurance:
There are two kinds of bike insurance policies in India: comprehensive bike insurance and third party bike insurance. Under comprehensive bike insurance, you will get financial protection against damages to your vehicle and bodily injuries, along with third party coverage, while in the latter, you will be protected against claims made by third parties in the event of an accident. If you are looking for complete coverage for yourself and your vehicle, you should opt for comprehensive two wheeler insurance.
Add-ons can be purchased with a comprehensive bike insurance policy to enhance your coverage. For instance, if you purchase a zero depreciation cover, you two wheeler insurance provider will not take depreciation of various parts and paints into consideration up to 50 per cent while passing your claim. The No Claim Bonus (NCB) secure add-on cover can be used to protect your NCB even after you make a claim.
The No Claim Bonus is a discount offered by your motor insurance provider on policy renewal for not making any claims during the policy tenure.
Just like cashless hospitals, there are cashless garages where you don’t have to pay money for bike repairs, as your motor insurance provider directly settles claims with them. Find out whether there are partnering garages near you.
It is much easier to make claims if you know the process ahead, especially at the time of buying a bike insurance policy. If you wait to know the process until you have to file a claim, chances of making a mistake and facing a denial for your claim are higher.
Today, we want to buy everything from the convenience of our home, office, so why not two wheeler insurance? Buying bike insurance online is easy, and takes only a few minutes.
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